Contact Center Representative (46719)

Do you have a proven track record of consistent, reliable work ethic? Then our reputable client is looking for you. They need a professional Contract Center Representative with impeccable attendance and clear communication skills. This position has excellent, long-term career potential with good growth opportunities. Join a company with a fun-loving culture and managers who care about your personal and professional development, and apply today! 

Work model:

• On-Site
• 8:30 am -5:00 pm, 9:00 am-5:30 pm, 9:30 am-6:00 pm

What you will do:

• Answer phone calls and determine the caller's need
• Assist customers with questions regarding their benefits
• Review other benefit options, per association guidelines, with customers
• Share benefit limits, options, and costs as requested

What you will need to be successful:

• 1+ years of call center experience 
• Strong communication skills, especially over the phone - the ability to build rapport with callers quickly
• Good computer skills and experience using multiple screens and applications at the same time
• Focus on client experience - looking for people to focus on quality over quantity

What makes you stand out:

• Bachelor's degree
• Previous Life & Health or Property & Casualty experience