Branch Retail Supervisor (46046)

Are you ready to take the next step in your career with a leadership opportunity at a growing bank? Join this reputable client as a Branch Retail Supervisor, where you will leverage your strong tenure and expertise to drive success and growth. At this Bank, they pride themselves on fostering a supportive and dynamic environment, offering you the chance to lead a dedicated team and significantly impact the thriving community. Apply now to be considered!

Work model: 

• On-Site
• 7:45 AM - 5:30 PM, Monday - Friday
• 9:00 AM - 12:00 PM Saturdays (required to work one Saturday a month and close and open some shifts during the week)

What you will do:

• Oversee branch retail staff, providing daily guidance and support to ensure proper coverage, efficiency, and customer satisfaction while meeting departmental goals and objectives
• Cultivate and maintain strong relationships with customers in the Indianola community, fostering customer growth and retention
• Perform intermediate duties and support related to branch activities and financial services by tending to customer needs at an outstanding service level
• Guide customers in their selection of various accounts and financial services, cross-sell the Bank’s products and services, and manage all account types from opening to closing
• Represent the Bank in various community, civic, and community reinvestment functions to help establish and maintain the Bank’s market position in the community

What you will need to be successful:

• Must possess a high school diploma or equivalent
• 3-5 years of experience in a related banking role, with management experience, is a plus
• Should have knowledge of banking procedures, regulations, products, and services
• Excellent communication and customer service skills are essential
• Strong organizational, multitasking, and attention to detail skills are necessary
• Must reside within 15 miles of Indianola